Lean Office
What is Lean Office?
Between 60 to 80 percent of the costs associated with a product are non-production costs. These non-production costs are often related to administrative processes that ensure that the product is ordered, released, shipped and paid for.
Implementing a Lean Office means optimizing these administrative processes in a manner that requires the least amount of resources (human, materials, surface, office machines, IT) to fulfill your customer's expectations. Put simply: a Lean Office eliminates waste and saves time and money.
This approach guarantees a low cost, high quality back-office with reliable service and short reaction times. The essence of the approach is:
- To define the "added value" from your customer’s perspective.
- To eliminate everything that is non-beneficial to the customer.
- To improve the work flow.
- To balance workflow between different activities.
- To strive for perfection and continuously improve.
How does Stanwick help you with the implementation of Lean Office?
We assist you in implementing the Lean Office roadmap: we offer you a complete toolbox and help you select the appropriate tools for your organization.
We help you to perform an activity analysis on defined processes, provide the necessary training (roadmap and tools) and organize “hands on” improvement workshops.
Stanwick has supported valuable projects for its customers with improvements from 20 to 70 % in both costs of administrative services and throughput time.
