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Order-to-cash

What is Order-to-Cash (O2C)?

Today, customers are demanding shorter delivery times, lower costs and better service. Are your processes flexible enough to support these changing requirements?

Order-to-Cash is all about rethinking the process: from order entry to delivery of goods; from invoicing to receiving payment (cash). The big challenge is to create a smooth flow between all departments -from supplier to customers- while continuously eliminating waste, reducing lead times and conquering the complexity that often obstructs flow and adds no value. 

How does Stanwick help you in implementing Order-to-Cash?

Stanwick has developed an approach to:

  • Make management understand the complexity of process execution and the consequences of business decisions.
  • Make people understand the whole picture and link their activity to business context and goals.
  • Involve all people: top-down and bottom-up.
  • Step-by-step implementation while continuously improving the process and the way of working.
  • Follow-up and attain results in practice.
  • Train, coach and support people to make a step change and ensure that the results are sustained.

Reducing throughput time results in less finished goods stock, less WIP (Work in process), higher reliability, greater delivery flexibility and lower DSO (days of sales outstanding). It also increases the motivation and involvement of employees.

Recent projects: Amcor Flexibles, Balta...